I really hope that they are working on the issue and not just keeping me on a shelf of “to-work-on-later” issues. I reached out to the Viber support team, but after the quick initial response with their “solutions” and me answering “No, tried it, still crashing on me,” I haven’t heard back from them which has now been 5 days. Granted I have about 28gb of chat history, but I have enough phone and iCloud storage that it shouldn’t be an issue. When I try opening the app, the restore screen would pop up and again crash after 1%. However, when I tried to restore my chat history, the app would crash after 1% and revert to my phone’s home screen. So when that did the fix my problem, I opted to delete and reinstall the app since that seemed to fix the issue for some people. I made sure I am using the latest version of the app and iOS software. But I’ve had problems receiving and sending messages in the past month. I have been an avid user of the app for 7 years and it’s been great with the stickers and gifs that make messaging interesting. Could you provide some more detail? You can do that here: Īpp crashes when doing chat history restore We're collecting information from people who are experiencing this issue and would be really glad to hear more about it from you.
We've heard about this from other people as well. I really hope you will fix this problem soon. It is so frustrating! I saw in the comments that I am not the only one with this problem. I can’t back it up, I can’t report a problem, I can’t contact support… Nothing! I even tried removing the app and downloading it again. App start kicking me out, then it finally stopped doing that but then it start freezing. Since I updated it to the newest version it went down the hill. It is awesome, fast, never any problems with audio or video calls until the latest update. I was even recommending it to all my family and friends. So… because support contacted me within 24hours, because they tried and care to resolve problem I changed my review to 5 stars. I really hope that they will not have any problems like this in the future.
How to use viber video call update#
With new update my Viber is working without any problems.
UPDATE: I’ve been contacted by support, it seemed like they really care to fix the problem.
How to use viber video call for free#
Start using your unlimited call app for free today! Viber is part of the Rakuten Group, a world leader in e-commerce and financial services. You can manage your subscription and turn off auto-renewal at any time by going to your iTunes account settings on your device. Your Account will be charged for this renewal up to 24 hours before the end of the current period at the rate of your selected plan. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. If you subscribe via iTunes, payment will be charged to your account when the purchase is confirmed. Viber Out Subscriptions are bundled minutes to call a specific destination, which can be purchased in-app and be renewed monthly or weekly depending on your plan. Make Low-cost Calls to Landlines with Viber OutĬall any landline or mobile phone with Viber Out’s low-cost international calling service. Start your own, and enjoy more ways to engage your members and subscribers! Interact with an unlimited number of people, about a shared topic or passion. Whether it's sports, news, cooking, travel or entertainment, get the content you really want and connect with others with similar interests. GIFs and over 55,000 stickers also await you - you can even create your own! Choose how long the recipient has to read your message - 10 seconds, 1 minute, or up to 1 day!Įxpress Yourself with Lenses GIFs and StickersĬharacters are unlimited on Viber! Get creative with fun, funny, and beautifying Viber lenses. Send Disappearing Messages in your 1-on-1 and group chats by setting a timer for each message. React to messages with emojis to express exactly how you feel in your 1-on-1 and group chats! Viber is a great alternative for fans of SMS texting! Send a free text, photo, sticker, GIFs, or video message, along with many other types of files. Use polls and quizzes, and reactions to get the most out of your group! No one, not even Viber can read your messages.Ĭatch up with friends, family, and coworkers by opening a group chat for up to 250 members. On by default for all 1-1 calls, chats, and group chats, end-to-end encryption allows to you to communicate with confidence knowing that all private messages are, well, private. Great for connecting with friends, family, and colleagues!
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